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  5. Dead device - No BIOS - IPMI works. -- Resolved

Dead device - No BIOS - IPMI works. -- Resolved

  • DR

    Hello you all!

    My gear just arrived, so I started hooking everything up.

    When I plug in power - My led3 indicator gives me "82" - as push power btn, the led changes to "FF".

    I get no BIOS promt, but Im able to connect to the web-interface and use IPMI tools.

    Just to make sure, I assume that I dont need to install an additional graphics card to make start?

    Where I can find a proper manual to debug this problem. I assume the LED indication is suppose to mean something.

    Perhaps I should also mention that I have installed 256gb of RAM, and Im using a 500w power supply.

    Any pointers on how to proceed is very much appreciated.

    Btw, the guide and docs should most defenitely update the instructions for where the CPU fan is supposed to be installed

    Best regards
    David 


    **Issue is resolved - problem seems to have been caused by the cpu not mounted properly**

  • A
     
    Hi David,

Could you help me open these two links to check the memory installation and the serial UART console port for debug messages:

1. Memory installation guide:

https://www.ipi.wiki/pages/aadk-docs?page=HowToUseDimms.html
    
Please make sure the memory is installed correctly, if so, proceed to step 2.

2. Get the serial UART console message:

https://www.ipi.wiki/pages/aadk-docs?page=HowToUseSerialConsole.html

Make sure the UART connection is available and boot the system, and provide us with the logs.

Thanks

BR

Anson
    0 likes
  • DR

    @Anson Ruan thanks for the quick reply!

    NOTICE:  DRAM FW version 211207
CP: 0ff00900
MEMC param:
  mcu_enable_mask = 00000011 [default: 000000ff]
MCU param:
  ecc_en = 00000002 [default: 00000001]
  rtt_wr_s1 = 00000000 [default: 20020000]
  rtt_nom_s1 = 00000000 [default: 31060177]
  rtt_park_s1 = 00000000 [default: 30060070]
DRAM populated DIMMs:
  SK0 MC0 S0: LRDIMM[ce:80] 128GB 3200 ECC 4R x4 RCDDB[32:86] M386AAG40AM3-CWE    
  SK0 MC4 S0: LRDIMM[ce:80] 128GB 3200 ECC 4R x4 RCDDB[32:86] M386AAG40AM3-CWE    
CP: 3ff00100
CP: 3ff00200
CP: 00f01902
CP: 04f01902
CP: 0ff00a00
CP: 0ff00b01
CP: 00f01901
CP: 04f01901
CP: 00f01904
CP: 04f01904
CP: 00f02901
CP: 00f01905
CP: 00f02902
CP: 00f02903
CP: 00f02904
CP: 04f02901
CP: 04f01905
CP: 04f02902
CP: 04f02903
CP: 04f02904
CP: 00f01907
CP: 00f01906
CP: 00f0190a
CP: 00f01908
CP: 00f01909
CP: 04f01907
CP: 04f01906
CP: 04f0190a
CP: 04f01908
CP: 04f01909
CP: 0ff00b02
CP: 0ff00c00
CP: 3ff00300
CP: 00f01b00
CP: 04f01b00
CP: 00002b01
CP: 04002b01
CP: 00002b03
CP: 04002b03
CP: 00002b05
CP: 04002b05
CP: 00002b02
CP: 04002b02
CP: 00002b04
CP: 04002b04
CP: 04102b01
CP: 04102b03
CP: 00102b01
CP: 00102b03
CP: 04102b05
CP: 00102b05
CP: 04102b02
CP: 00102b02
CP: 04102b04
CP: 00102b04
CP: 04202b01
CP: 04202b03
CP: 00202b01
CP: 00202b03
CP: 04202b05
CP: 00202b05
CP: 04202b05
CP: 00202b05
CP: 04202b05
CP: 00202b05
CP: 04202b05
CP: 00202b05
ERR: MC4:R2: MREP Train (Retry) FAIL
ERR: 84f0f190
CP: 04302b01
ERR: MC4:R1: WRLVL Err=0 StatE0R0 Ni0bleMsM=0xcT00
ERR:tr4f0f170
ERR: 80f0f190
ERR: 84f0f160
CP: 00302b01
CP: 00302b03
CP: 00302b05
CP: 00302b02
CP: 00302b04
ERR: 80f0f160
ERR: 8ff0c700
CP: 3ff00800
ERR: bff0c100
ERROR:   SK[0]: 00120011
ERROR:     MC[0]: 00f100b4
ERROR:     MC[4]: 00f100b4
ERROR:   DDR initialization failure. Enter safemode...

     

    That was informative.
    Does this mean its caused by the RAM-sticks? Whats the solution. Find it hard to believe both modules are broken and they seem to be within specs for the devkit?

    Does this also mean I dont need to worry about the carrier or the module to be broken?
    I assume 500watt power supply also is within spec. If I understand the datasheet, 300watt should be more then sufficient.

    Again thanks!
    Love to hear your 5cents about how to proceed.

    0 likes
  • A
     
    Hi David,
Thanks for your help and information. I'm guessing one of the DIMMs may be damaged or a compibility problem.
    Do you see any console log after "ERROR initialization faliure. Enter safemode..."? Or it's just stuck?
    Here is a simple method to verify the issue.
    Let's first check some basic key point, please confirm and tighten the 9 star-shaped screws on the CPU base and CPU cover.

    Please try to boot up the system with 1 of those 2 memory DIMM for those 2 DIMM, any slot can be installed for 1 DIMM configuration, and check the system can be boot up or not and you can check the console log to verify it.
    Do you have other models of DDR4 RDIMM memory?
    BR
    Anson

     

    0 likes
  • DR

    @Anson Ruan 
    Hello! Thanks for your reply.

    Im not sure what 9 star shaped screws you are talking about. 
    The screws connecting the cpu-module to the carrier board is only 8? (I assume they are the ones you are talking about. They seem to be tightned and from what I can see, the connectors are flush to the socket.

    In an early attempt to eliminate sources of errors I tried to use only one dimm at a time, but I did not have the debug messages available then - So I will take a new run at that.

    The system is not stuck after the last message - it starts repeating itself over and over again, with a few seconds of sleep in between.

    I noticed that paste between cpu and the cooler (cooling block) was rock hard and I find it hard to believe it had any heat transfering capabilities to talk about. Will also try to replace the paste with a new layer of paste.

    Regarding the availablity of a third RDIMM, no - will have to go out shopping for that, it will take me a week before it arrives.

    I consulted the datasheet again, and it seems like the DIMM's is within spec. What do your reading of the spec conclude?

    An overall observation - The information provided here and on adlink is full of inconsistencies and sometimes just wrong.

    For example; the little pamflet that arrived with the kit - It said, connect cpu-fan to FAN 0. When connected to FAN 0 - it doesnt start spinning. I moved it to FAN 1 and it seems to work just fine.

    In the wiki guide - The fan is connected to the cpu-module - But there is no converter cable in the kit.

    Perhaps, either open up the wiki for external edit suggestions or take the time to revise it.
    The external link to the RAM AVL list is also broken.

    I'll get back to you when I'm done hooking everything back up for testing.

    0 likes
  • DR

    I have now tested to move one stick around.

    Still getting the same error. 

    ERROR:     MC[X]: 00f100b4

    where X is changing to the current slot of the DIMM.

    I assume I might of been in bad luck - either managed to get incompatible sticks or multiple broken.

    Can someone please confirm that this module; M393A8G40AB2-CWE is compatible.
    The above mentioned module is also found in the Ampere Altra AVL.

  • A

    Hi David,

      I took a phto to explaine the location of those 9 screws:

    https://drive.google.com/file/d/1guZ8ATf-eafK5JAGq1PGR5zyUc10a5Qv/view?usp=drive_link

    Let me check your purchase record for the fan cable lost problem, maybe there is any misunderstanding, I will feedbach to you as soon as I can.

    And the RAM AVL link is workable on my end, I also use my own cell phone to check it, could you please check it again? Which brower you was using? Please let me know.

    TBH, if you compare the DRAM specfication and the DRAM datasheet, you are not able to get any clue for the compatbility issue, because most of the DRAM manufacture will try to optimize the DRAM firmware for those popular X86 CPU system(INTEL/AMD).

    So a quickly and simple method is following the AVL list for your system.

      Luckly,the DIMM M393A8G40AB2-CWE has been varified and the configuration is 6 x 64GB, so I am sure this RAM can be  used for AADK/AADP the system.

    Here are some questions for you:

    So those two M386AAG40AM3-CWE both can't boot up with the AADK on your end?

    I think you're looking for a large RAM for your system, here is a modle and I've test it before, HMABAGR7A2R4N-XS 128GB 3200 and it works fine, provided for your reference.

    (I use... to reduce space usage)

    NOTICE: DRAM FW version 211207
CP: 0ff00900
MEMC param:
mcu_enable_mask = 00000033 [default: 000000ff]
MCU param:
ecc_en = 00000002 [default: 00000001]
rtt_wr_s1 = 00000000 [default: 20020000]
rtt_nom_s1 = 00000000 [default: 31060177]
rtt_park_s1 = 00000000 [default: 30060070]
DRAM populated DIMMs:
SK0 MC0 S0: RDIMM[ad:80] 3DS 128GB 3200 ECC 4R x4 RCD[b3:80] HMABAGR7A2R4N-XS
SK0 MC1 S0: RDIMM[ad:80] 3DS 128GB 3200 ECC 4R x4 RCD[b3:80] HMABAGR7A2R4N-XS
SK0 MC4 S0: RDIMM[ad:80] 3DS 128GB 3200 ECC 4R x4 RCD[b3:80] HMABAGR7A2R4N-XS
SK0 MC5 S0: RDIMM[ad:80] 3DS 128GB 3200 ECC 4R x4 RCD[b3:80] HMABAGR7A2R4N-XS
CP: 3ff00100
CP: 3ff00200
CP: 00f01902
CP: 01f01902
CP: 04f01902
CP: 05f01902
CP: 0ff00a00
CP: 0ff00b01
CP: 00f01901
CP: 01f01901
CP: 04f01901
.
.
.
.
CP: 0ff01000
CP: 0ff01101
DRAM ECC Initialization: [100] [ ==================== ]
CP: 0ff01200
CP: 3ff00800
DRAM memory regions:
Node[0] Region[0]: 0x000080000000 - 0x0000ffffffff
Node[0] Region[1]: 0x080000000000 - 0x08007fffffff
Node[0] Region[2]: 0x080100000000 - 0x087ffffffffff
DRAM: 512GB DDR4 3200 SYMBOL ECC

    BR

    Anson

    0 likes
  • DR

    @Anson Ruan Thanks for the clarification!

    I found a supplier that is able to send me new sticks on short notice, So will probably/hopefully recieve six new sticks of the confirmed 64gb modules today or tomorrow.

    As Im a total beginner when it comes to procedures and practices when it comes to mounting cpu's that requires Torx-tools, I think I'll wait with messing with fastening screws for the cpu-socket until problem is verified to be related or not to the sticks =)

    Also, would the system really be able to detect the sticks at all - if the cpu wasnt properly mounted? I guess I could get weird problems with misaligned or glitching, but in this case the system detects the sticks and wont proceed because of them.

    I'll get back with an update on how the AVL confirmed dimms behave.


    0 likes
  • A
     
    Hi David,

If the screwdriver torque is not right, the system may not be able to boot up or lose memory...
    For example, install 16GB x6 RAM, but you can only get 16GB or 32GB or 64GB.
    Because the CPU ball needs to be connected to the CPU socket pins, and some of these pins are directly connect to the CPU and RAM.
    Please let me know if any update or problem, good luck.
    0 likes
  • DR

    @Anson Ruan Hi!

    Thanks for the information!
    Latest update.
    I got 6 new fresh RAM-sticks. All of the recommended type and model from the AVL.
    The system now boots, but it fails to use all six of the installed RAM.

    I have verified every single stick as working, by connecting them one by one on one of the working sockets.

    The system seems to detect all six of my sticks, but only loads one of them.
    Have look at the output from the RS232 port.

    MEMC param:                                                                     
  mcu_enable_mask = 00000077 [default: 000000ff]                                
MCU param:Highlight       =Select Entry                                  
  ecc_en = 00000002 [default: 00000001]                                         
  rtt_wr_s1 = 00000000 [default: 20020000]                                      
  rtt_nom_s1 = 00000000 [default: 31060177]                                     
  rtt_park_s1 = 00000000 [default: 30060070]                                    
DRAM populated DIMMs:                                                           
  SK0 MC0 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC1 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC2 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC4 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC5 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC6 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
CP: 3ff00100                                                                    
CP: 3ff00200                                                                    
CP: 00f01902                                                                    
CP: 01f01902                                                                    
CP: 02f01902                                                                    
CP: 04f01902                                                                    
CP: 05f01902                                                                    
CP: 06f01902                                                                    
CP: 0ff00a00                                                                    
CP: 0ff00b01                                                                    
CP: 00f01901
CP: 01f01901
CP: 02f01901
CP: 04f01901
CP: 05f01901
CP: 06f01901
CP: 00f01904
CP: 01f01904
CP: 02f01904
CP: 04f01904
CP: 05f01904
CP: 06f01904
CP: 00f02901
CP: 00f01905
CP: 00f02902
CP: 00f02903
CP: 00f02904
CP: 01f02901
CP: 01f01905
CP: 01f02902
CP: 01f02903
CP: 01f02904
CP: 02f02901
CP: 02f01905
CP: 02f02902
CP: 02f02903
CP: 02f02904
CP: 04f02901
CP: 04f01905
CP: 04f02902
CP: 04f02903
CP: 04f02904
CP: 05f02901
CP: 05f01905
CP: 05f02902
CP: 05f02903
CP: 05f02904
CP: 06f02901
CP: 06f01905
CP: 06f02902
CP: 06f02903
CP: 06f02904
CP: 00f01907
CP: 00f01906
CP: 00f01908
CP: 00f01909
CP: 01f01907
CP: 01f01906
CP: 01f01908
CP: 01f01909
CP: 02f01907
CP: 02f01906
CP: 02f01908
CP: 02f01909
CP: 04f01907
CP: 04f01906
CP: 04f01908
CP: 04f01909
CP: 05f01907
CP: 05f01906
CP: 05f01908
CP: 05f01909
CP: 06f01907
CP: 06f01906
CP: 06f01908
CP: 06f01909
CP: 0ff00b02
CP: 0ff00c00
CP: 3ff00300
CP: 00001a02
CP: 01001a02
CP: 02001a02
CER 0 M01aR2: EPRV05E4:a02SWCP:0xE N10bStMt==x08001
                                                   03M
a03                                                   CP0 c000
CP: 05001a03
CP: 06001a03
ERR: 82006910
CP: 00001a04
ERR: 84006910
CP: 01001a04
CP: 05001a04
CP: 06001a04
CP: 02101a02
EP: 0M101R0: 
aE=0 0MC4bR12Msk=0  51r=a02t
                            CP0R0 MCbaR1M WP: L01r1
                                                   0 
MsRk:08c1003
0
CP: 06101a03
ERR: 84106910
CP: 00101a04
CP: 01101a04
ERR: 85106910
CP: 06101a04
CP: 00001a05
CP: 01001a05
CP: 06001a05
CP: 00101a05
CP: 01101a05
CP: 06001a06
CP: 00f01a07
CP: 00001a09
CP: 01f01a07
CP: 01001a09
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
CP: 06001a06
ERR: 86006940
CP: 06101a05
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
CP: 06101a06
ERR: 86106940
CP: 01101a09
CP: 00101a09
CP: 01001a0a
CP: 00001a0a
CP: 01001a0b
CP: 01001a0c
CP: 01001a0c
CP: 01101a0b
CP: 01101a0c
CP: 01101a0c
CP: 00001a0b
CP: 00001a0c
CP: 00001a0c
CP: 00101a0b
CP: 00101a0c
CP: 00101a0c
ERR: 8ff0c700
CP: 3ff00800
ERR: bff0c100
ERROR:   SK[0]: 00120074
ERROR:     MC[2]: 000100a3
ERROR:     MC[4]: 000100a3
ERROR:     MC[5]: 001100a3
ERROR:     MC[6]: 000100a6
ERROR:   DDR initialization failure. Enter safemode...
NOTICE:  DRAM FW version 211207
CP: 0ff00900
MEMC param:
  mcu_enable_mask = 00000001 [default: 000000ff]
MCU param:
  ecc_en = 00000002 [default: 00000001]
  rtt_wr_s1 = 00000000 [default: 20020000]
  rtt_nom_s1 = 00000000 [default: 31060177]
  rtt_park_s1 = 00000000 [default: 30060070]
DRAM populated DIMMs:
  SK0 MC0 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
CP: 3ff00100
CP: 3ff00200
CP: 00f01902
CP: 0ff00a00
CP: 0ff00b01
NOTICE:  DRAM FW version 211207
CP: 0ff00900
MEMC param:
  mcu_enable_mask = 00000077 [default: 000000ff]
MCU param:
  ecc_en = 00000002 [default: 00000001]
  rtt_wr_s1 = 00000000 [default: 20020000]
  rtt_nom_s1 = 00000000 [default: 31060177]
  rtt_park_s1 = 00000000 [default: 30060070]
DRAM populated DIMMs:
  SK0 MC0 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC1 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC2 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC4 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC5 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC6 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
CP: 3ff00100
CP: 3ff00200
CP: 00f01902
CP: 01f01902
CP: 02f01902
CP: 04f01902
CP: 05f01902
CP: 06f01902
CP: 0ff00a00
CP: 0ff00b01
CP: 00f01901
CP: 01f01901
CP: 02f01901
CP: 04f01901
CP: 05f01901
CP: 06f01901
CP: 00f01904
CP: 01f01904
CP: 02f01904
CP: 04f01904
CP: 05f01904
CP: 06f01904
CP: 00f02901
CP: 00f01905
CP: 00f02902
CP: 00f02903
CP: 00f02904
CP: 01f02901
CP: 01f01905
CP: 01f02902
CP: 01f02903
CP: 01f02904
CP: 02f02901
CP: 02f01905
CP: 02f02902
CP: 02f02903
CP: 02f02904
CP: 04f02901
CP: 04f01905
CP: 04f02902
CP: 04f02903
CP: 04f02904
CP: 05f02901
CP: 05f01905
CP: 05f02902
CP: 05f02903
CP: 05f02904
CP: 06f02901
CP: 06f01905
CP: 06f02902
CP: 06f02903
CP: 06f02904
CP: 00f01907
CP: 00f01906
CP: 00f01908
CP: 00f01909
CP: 01f01907
CP: 01f01906
CP: 01f01908
CP: 01f01909
CP: 02f01907
CP: 02f01906
CP: 02f01908
CP: 02f01909
CP: 04f01907
CP: 04f01906
CP: 04f01908
CP: 04f01909
CP: 05f01907
CP: 05f01906
CP: 05f01908
CP: 05f01909
CP: 06f01907
CP: 06f01906
CP: 06f01908
CP: 06f01909
CP: 0ff00b02
CP: 0ff00c00
CP: 3ff00300
CP: 00001a02
CP: 01001a02
CP: 02001a02
CE: 04001aR0:
tk=:Vx E01=03StsR=:x8200bb10MskP: 0000
04
ERR: 84006910
CP: 01001a04
ERR: 85006910
CP: 02101a02
ERR: MC206910
LPL Err=0 02
kE0xc00C01a02
CPVL05rr1a02
t=:R0 NC1:l2:
             WP:Vc0E01a0MS
s0=0tat=0x00Ni            at=: 8 Ni69l0
              ElRM k400e010
CP: 00101a04
ERR: 85106910
CP: 01101a04
ERR: 86106910
CP: 00001a05
CP: 01001a05
CP: 00101a05
CP: 01101a05
CP: 00f01a07
CP: 00001a09
CP: 01f01a07
CP: 01001a09
CP: 01101a09
CP: 00101a09
CP: 01001a0a
CP: 00001a0a
CP: 01001a0b
CP: 01001a0c
CP: 01001a0c
CP: 01101a0b
CP: 01101a0c
CP: 01101a0c
CP: 00001a0b
CP: 00001a0c
CP: 00001a0c
CP: 00101a0b
CP: 00101a0c
CP: 00101a0c
ERR: 8ff0c700
CP: 3ff00800
ERR: bff0c100
ERROR:   SK[0]: 00120074
ERROR:     MC[2]: 000100a3
ERROR:     MC[4]: 000100a3
ERROR:     MC[5]: 000100a3
ERROR:     MC[6]: 000100a3
ERROR:   DDR initialization failure. Enter safemode...
NOTICE:  DRAM FW version 211207
CP: 0ff00900
MEMC param:
  mcu_enable_mask = 00000001 [default: 000000ff]
MCU param:
  ecc_en = 00000002 [default: 00000001]
  rtt_wr_s1 = 00000000 [default: 20020000]
  rtt_nom_s1 = 00000000 [default: 31060177]
  rtt_park_s1 = 00000000 [default: 30060070]
DRAM populated DIMMs:
  SK0 MC0 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
CP: 3ff00100
CP: 3ff00200
CP: 00f01902
CP: 0ff00a00
CP: 0ff00b01
CP: 00f01901
CP: 00f01904
CP: 00f02901
CP: 00f01905
CP: 00f02902
CP: 00f02903
CP: 00f02904
CP: 00f01907
CP: 00f01906
CP: 00f01908
CP: 00f01909
CP: 0ff00b02
CP: 0ff00c00
CP: 3ff00300
CP: 00001a02
CP: 00001a03
CP: 00001a04
CP: 00101a02
CP: 00101a03
CP: 00101a04
CP: 00001a05
CP: 00101a05
CP: 00f01a07
CP: 00001a09
CP: 00101a09
CP: 00001a0a
CP: 00001a0b
CP: 00001a0c
CP: 00001a0c
CP: 00101a0b
CP: 00101a0c
CP: 00101a0c
CP: 3ff00400
CP: 0ff01000
CP: 0ff01101
DRAM ECC Initialization: [100] [ ==================== ]
CP: 0ff01200
CP: 3ff00800
DRAM memory regions:
  Node[0] Region[0]: 0x000080000000 - 0x0000ffffffff 
  Node[0] Region[1]: 0x080000000000 - 0x08007fffffff 
  Node[0] Region[2]: 0x080100000000 - 0x080fffffffff 
DRAM: 64GB DDR4 3200 SYMBOL ECC
NOTICE:  Reset ddr failsafe context
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
SCP FW version    : 2.06
SCP FW build date : 20220308
Failsafe status                 : 3
Reset status                    : 3
CPU info
    CPU ID                      : 413FD0C1
    CPU Clock                   : 2600 MHz
    Number of active sockets    : 1
    Number of active cores      : 128
    Socket[0]: Core voltage     : 920
    Socket[0]: SCU ProductID    : A10002
    Socket[0]: Max cores        : 128
    Socket[0]: Warranty         : 1
    Socket[0]: Subnuma          : 0
    Socket[0]: RC disable mask  : 0
    Socket[0]: AVS enabled      : 1
    Socket[0]: AVS voltage      : 925
    Socket[0]: VDM Capability   : 0
SOC info
    DDR Frequency               : 3200 MHz
    Socket[0]: Soc voltage      : 750
    Socket[0]: DIMM1 voltage    : 1200
    Socket[0]: DIMM2 voltage    : 1205
    PCP Clock                   : 1700 MHz
    SOC Clock                   : 2000 MHz
    SYS Clock                   : 400 MHz
    AHB Clock                   : 200 MHz

     

    I took your advice and checked the screws and I was able to conclude that the screws has not been mounted with equal torque as some of them where very loose.

    But the problem remain and the output from above is equal with the output from before checking the screws

    0 likes
  • A
     
    Hi Jacob, 
      The chances of 5 out of 6 DIMMs being bad are too low. 
    So I hope you can help me do the following things.
      First, use a torque screwdriver to tighten the CPU screw cover in the order 1-2-3-4-5, and set the torque to 12-14in-lb.
      Second, I drew a picture to show you the relationship between mc[x] in the serial log and the physical memory slot as below link.
    https://drive.google.com/file/d/1cSTAqpwXWM9CwcJYTVT2WRv5i_hXqf-z/view?usp=sharing
      I hope you can use the DIMM on the original mc1 slot(can work with AADK) and place it on another slot ( 0/2/3/4/5), confirm whether the system can be successfully booted.
      Then you can try to place the other 5 DIMMs that were unable to boot on mc0/2/3/4/5 into the slots of mc1 to see if it is a memory problem.
      
      In addition, we can try to fill up the memory again. 
      First, boot to the EDKII settings menu, select the DEVICE MANAGER --> PLATFORM MANAGER --> Memory Configuration. 
    After finding the Memory Operating Speed ​​option, set it as 2133. 
    Please press F10 at the bottom of this tab to save after completing the modification, then return to the top EDKII tab and select RESET. 
    The system will import the previous settings and restart. 
    Now, you can start to observe the SERIAL LOG messages. , and provide it to me.

    BR
    Anson
     


     
     
    0 likes
  • DR

    @Anson Hello and thank you plenty Anson!

    I have started the hunt for a tool that can assist me with checking the torque of the screws. I proceed to the other steps until I have such tools in my hand.

    I have tested every single DIMM in MC[0] and MC[1] and it is confirmed it will detect and report every single of the 6 DIMMs as working while in MC[0,1]. Perhaps im answering something you didnt ask; but no - The system only boots and reports the DIMMS as functional in MC[0|1]

    I tested to change the memory operating speed to the suggested 2133. This is the output from the serial log;

    NOTICE:  DRAM FW version 211207                                                 
CP: 0ff00900                                                                    
MEMC param:ighlight       =Select Entry                                  
  mcu_enable_mask = 00000077 [default: 000000ff]                                
MCU param:                                                                      
  speed_grade = 00000855 [default: 00000c80]                                    
  ecc_en = 00000002 [default: 00000001]                                         
  rtt_wr_s1 = 00000000 [default: 20020000]                                      
  rtt_nom_s1 = 00000000 [default: 31060177]                                     
  rtt_park_s1 = 00000000 [default: 30060070]                                    
DRAM populated DIMMs:                                                           
  SK0 MC0 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC1 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC2 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC4 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC5 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
  SK0 MC6 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE      
CP: 3ff00100                                                                    
CP: 3ff00200                                                                    
CP: 00f01902                                                                    
CP: 01f01902                                                                    
CP: 02f01902                                                                    
CP: 04f01902                                                                    
CP: 05f01902                                                                    
CP: 06f01902
CP: 0ff00a00
CP: 0ff00b01
CP: 00f01901
CP: 01f01901
CP: 02f01901
CP: 04f01901
CP: 05f01901
CP: 06f01901
CP: 00f01904
CP: 01f01904
CP: 02f01904
CP: 04f01904
CP: 05f01904
CP: 06f01904
CP: 00f02901
CP: 00f01905
CP: 00f02902
CP: 00f02903
CP: 00f02904
CP: 01f02901
CP: 01f01905
CP: 01f02902
CP: 01f02903
CP: 01f02904
CP: 02f02901
CP: 02f01905
CP: 02f02902
CP: 02f02903
CP: 02f02904
CP: 04f02901
CP: 04f01905
CP: 04f02902
CP: 04f02903
CP: 04f02904
CP: 05f02901
CP: 05f01905
CP: 05f02902
CP: 05f02903
CP: 05f02904
CP: 06f02901
CP: 06f01905
CP: 06f02902
CP: 06f02903
CP: 06f02904
CP: 00f01907
CP: 00f01906
CP: 00f01908
CP: 00f01909
CP: 01f01907
CP: 01f01906
CP: 01f01908
CP: 01f01909
CP: 02f01907
CP: 02f01906
CP: 02f01908
CP: 02f01909
CP: 04f01907
CP: 04f01906
CP: 04f01908
CP: 04f01909
CP: 05f01907
CP: 05f01906
CP: 05f01908
CP: 05f01909
CP: 06f01907
CP: 06f01906
CP: 06f01908
CP: 06f01909
CP: 0ff00b02
CP: 0ff00c00
CP: 3ff00300
CP: 00001a02
CP: 01001a02
CE:R0 0C1a02:
             WR:V0 0C2=00StWR=Vx00N4a0lSMat:Vx Er1a52Rt:P:00VL 1r000
10sk:0x8006                                                         sRatL8E0rN0 S
   =0x3000
a04
ERR: 84006910
CP: 01101a02
WCPVL0E10=a St
              tRRR08M00:l1Ms
                            C0V  0r
atP0x041i1a02
CP:R000
 WE:V: E0ra01S
sr=0:c0a0=091 NibbRR: 841x3910:Rx: Nibb03
CP: 00101a04
ERR: 85106910
ERR: 86106910
CP: 00001a05
CP: 00101a05
CP: 00f01a07
CP: 00001a09
CP: 00101a09
CP: 00001a0a
CP: 00001a0b
CP: 00001a0c
CP: 00001a0c
CP: 00101a0b
CP: 00101a0c
CP: 00101a0c
ERR: 8ff0c700
CP: 3ff00800
ERR: bff0c100
ERROR:   SK[0]: 00120076
ERROR:     MC[1]: 000100a3
ERROR:     MC[2]: 000100a3
ERROR:     MC[4]: 000100a3
ERROR:     MC[5]: 000100a3
ERROR:     MC[6]: 000100a3
ERROR:   DDR initialization failure. Enter safemode...
NOTICE:  DRAM FW version 211207
CP: 0ff00900
MEMC param:
  mcu_enable_mask = 00000001 [default: 000000ff]
MCU param:
  speed_grade = 00000855 [default: 00000c80]
  ecc_en = 00000002 [default: 00000001]
  rtt_wr_s1 = 00000000 [default: 20020000]
  rtt_nom_s1 = 00000000 [default: 31060177]
  rtt_park_s1 = 00000000 [default: 30060070]
DRAM populated DIMMs:
  SK0 MC0 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
CP: 3ff00100
CP: 3ff00200
CP: 00f01902
CP: 0ff00a00
CP: 0ff00b01
CP: 00f01901
CP: 00f01904
CP: 00f02901
CP: 00f01905
CP: 00f02902
CP: 00f02903
CP: 00f02904
CP: 00f01907
CP: 00f01906
CP: 00f01908
CP: 00f01909
CP: 0ff00b02
CP: 0ff00c00
CP: 3ff00300
CP: 00001a02
CP: 00001a03
CP: 00001a04
CP: 00101a02
CP: 00101a03
CP: 00101a04
CP: 00001a05
CP: 00101a05
CP: 00f01a07
CP: 00001a09
CP: 00101a09
CP: 00001a0a
CP: 00001a0b
CP: 00001a0c
CP: 00001a0c
CP: 00101a0b
CP: 00101a0c
CP: 00101a0c
CP: 3ff00400
CP: 0ff01000
CP: 0ff01101
DRAM ECC Initialization: [100] [ ==================== ]
CP: 0ff01200
CP: 3ff00800
DRAM memory regions:
  Node[0] Region[0]: 0x000080000000 - 0x0000ffffffff 
  Node[0] Region[1]: 0x080000000000 - 0x08007fffffff 
  Node[0] Region[2]: 0x080100000000 - 0x080fffffffff 
DRAM: 64GB DDR4 2133 SYMBOL ECC
NOTICE:  Reset ddr failsafe context
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
SCP FW version    : 2.06
SCP FW build date : 20220308
Failsafe status                 : 3
Reset status                    : 3
CPU info
    CPU ID                      : 413FD0C1
    CPU Clock                   : 2600 MHz
    Number of active sockets    : 1
    Number of active cores      : 128
    Socket[0]: Core voltage     : 920
    Socket[0]: SCU ProductID    : A10002
    Socket[0]: Max cores        : 128
    Socket[0]: Warranty         : 1
    Socket[0]: Subnuma          : 0
    Socket[0]: RC disable mask  : 0
    Socket[0]: AVS enabled      : 1
    Socket[0]: AVS voltage      : 925
    Socket[0]: VDM Capability   : 0
SOC info
    DDR Frequency               : 2133 MHz
    Socket[0]: Soc voltage      : 750
    Socket[0]: DIMM1 voltage    : 1200
    Socket[0]: DIMM2 voltage    : 1205
    PCP Clock                   : 1700 MHz
    SOC Clock                   : 2000 MHz
    SYS Clock                   : 400 MHz
    AHB Clock                   : 200 MHz
Board Configuration Setting:
    C000: 0x5F13 (24339)
    C008: 0x1 (1)
    C010: 0x1 (1)
    C018: 0x0 (0)
    C020: 0x1515 (5397)
    C028: 0x0 (0)
    C030: 0x4E20 (20000)
    C038: 0x4E20 (20000)
    C040: 0x2710 (10000)
    C048: 0x2710 (10000)
    C050: 0x0 (0)
    C058: 0x190 (400)
    C060: 0x190 (400)
    C068: 0x190 (400)
    C070: 0x190 (400)
    C078: 0x190 (400)
    C080: 0xFFFFFF00 (-256)
    C088: 0x4 (4)
    C090: 0x4 (4)
    C098: 0x0 (0)
    C0A0: 0x4 (4)
    C0A8: 0x3 (3)
    C0B0: 0x3 (3)
    C0B8: 0x0 (0)
    C0C0: 0x0 (0)
    C0C8: 0x20002 (131074)
    C0D0: 0x2 (2)
    C0D8: 0x20002 (131074)
    C0E0: 0x20002 (131074)
    C0E8: 0x0 (0)
    C0F0: 0x0 (0)
    C0F8: 0x0 (0)
    C100: 0x0 (0)
    C108: 0x0 (0)
    C110: 0x0 (0)
    C118: 0x0 (0)
    C120: 0x0 (0)
    C128: 0x0 (0)
    C130: 0x0 (0)
    C138: 0x0 (0)
    C140: 0x0 (0)
    C148: 0x1 (1)
    C150: 0x2 (2)
    C158: 0x3 (3)
    C160: 0x4 (4)
    C168: 0xFFFFFFFF (-1)
    C170: 0xFFFFFFFE (-2)
    C178: 0xFFFFFFFD (-3)
    C180: 0x0 (0)
    C188: 0x0 (0)
    C190: 0x0 (0)
    C198: 0x0 (0)
    C1A0: 0x0 (0)
    C1A8: 0x0 (0)
    C1B0: 0x2 (2)
    C1B8: 0xC80 (3200)
    C1C0: 0x20020000 (537001984)
    C1C8: 0x0 (0)
    C1D0: 0x31060177 (822477175)
    C1D8: 0x0 (0)
    C1E0: 0x30060070 (805699696)
    C1E8: 0x0 (0)
    C1F0: 0x0 (0)
    C1F8: 0x0 (0)
    C200: 0x0 (0)
    C208: 0x0 (0)
    C210: 0x44C0CCC (72092876)
    C218: 0x84C0CCC (139201740)
    C220: 0x4130333 (68354867)
    C228: 0x8130333 (135463731)
    C230: 0x1130333 (18023219)
    C238: 0x2230333 (35849011)
    C240: 0x1430333 (21168947)
    C248: 0x2830333 (42140467)
    C250: 0x55EDEED (90103533)
    C258: 0xA5DEDDE (173927902)
    C260: 0x55B7BB7 (89881527)
    C268: 0xA57B77B (173520763)
    C270: 0x5 (5)
    C278: 0x90DD90 (9493904)
    C280: 0x5 (5)
    C288: 0x90DD90 (9493904)
    C290: 0x5 (5)
    C298: 0x90DD90 (9493904)
    C2A0: 0x5 (5)
    C2A8: 0x90DD90 (9493904)
    C2B0: 0x24 (36)
    C2B8: 0x1A001A (1703962)
    C2C0: 0x50 (80)
    C2C8: 0x240020 (2359328)
    C2D0: 0x2800280 (41943680)
    C2D8: 0x90909090 (-1869574000)
    C2E0: 0x0 (0)
    C2E8: 0xC000C0 (12583104)
    C2F0: 0x0 (0)
    C2F8: 0x0 (0)
    C300: 0x0 (0)
    C308: 0x0 (0)
    C310: 0x2010201 (33620481)
    C318: 0x0 (0)
    C320: 0x6A685860 (1785223264)
    C328: 0x0 (0)
    C330: 0x1050106 (17105158)
    C338: 0x5F4 (1524)
    C340: 0x0 (0)
    C348: 0x0 (0)
    C350: 0x30003 (196611)
    C358: 0x0 (0)
    C360: 0x2020202 (33686018)
    C368: 0x2020202 (33686018)
    C370: 0x0 (0)
    C378: 0x0 (0)
    C380: 0x0 (0)
    C388: 0x0 (0)
    C390: 0x0 (0)
    C398: 0x0 (0)
    C3A0: 0x0 (0)
    C3A8: 0x0 (0)
    C3B0: 0x0 (0)
    C3B8: 0x0 (0)
    C3C0: 0x0 (0)
    C3C8: 0x0 (0)
    C3D0: 0x0 (0)
    C3D8: 0x0 (0)
    C3E0: 0x0 (0)
    C3E8: 0x0 (0)
    C3F0: 0x57575757 (1465341783)
    C3F8: 0x57575757 (1465341783)
    C400: 0x57575757 (1465341783)
    C408: 0x57575757 (1465341783)
    C410: 0x57575757 (1465341783)
    C418: 0x57575757 (1465341783)
    C420: 0x57575757 (1465341783)
    C428: 0x57575757 (1465341783)
    C430: 0x57575757 (1465341783)
    C438: 0x57575757 (1465341783)
    C440: 0x57575757 (1465341783)
    C448: 0x57575757 (1465341783)
    C450: 0x57575757 (1465341783)
    C458: 0x57575757 (1465341783)
    C460: 0x57575757 (1465341783)
    C468: 0x57575757 (1465341783)
    C470: 0x0 (0)
    C478: 0x0 (0)
    C480: 0x0 (0)
    C488: 0x0 (0)
    C490: 0x0 (0)
    C498: 0x0 (0)
    C4A0: 0x0 (0)
    C4A8: 0x0 (0)
    C4B0: 0x0 (0)
    C4B8: 0x0 (0)
    C4C0: 0x0 (0)
    C4C8: 0x0 (0)
    C4D0: 0x0 (0)
    C4D8: 0x0 (0)
    C4E0: 0x0 (0)
    C4E8: 0x0 (0)
    C4F0: 0x0 (0)
    C4F8: 0x0 (0)
    C500: 0x0 (0)
    C508: 0x57575757 (1465341783)
    C510: 0x57575757 (1465341783)
    C518: 0x57575757 (1465341783)
    C520: 0x57575757 (1465341783)
    C528: 0x57575757 (1465341783)
    C530: 0x57575757 (1465341783)
    C538: 0x57575757 (1465341783)
    C540: 0x57575757 (1465341783)
    C548: 0x57575757 (1465341783)
    C550: 0x57575757 (1465341783)
    C558: 0x57575757 (1465341783)
    C560: 0x57575757 (1465341783)
    C568: 0x57575757 (1465341783)
    C570: 0x57575757 (1465341783)
    C578: 0x3 (3)
    C580: 0x1A4 (420)
    C588: 0x0 (0)
    C590: 0x18000 (98304)
    C598: 0x80018000 (-2147385344)
    C5A0: 0x0 (0)
    C5A8: 0x0 (0)
    C5B0: 0x0 (0)
    C5B8: 0x0 (0)
    C5C0: 0x0 (0)
    C5C8: 0x0 (0)
    C5D0: 0x0 (0)
    C5D8: 0x0 (0)
    C5E0: 0x550055 (5570645)
    C5E8: 0x64 (100)
    C5F0: 0x5 (5)
    C5F8: 0x1 (1)
    C600: 0x2 (2)
    C608: 0x5 (5)
    C610: 0x0 (0)
    C618: 0x0 (0)
    C620: 0x0 (0)
    C628: 0x0 (0)
    C630: 0x0 (0)
    C638: 0x0 (0)
    C640: 0x1 (1)
    C648: 0x0 (0)
    C650: 0x0 (0)
    C658: 0x0 (0)
    C660: 0x0 (0)
    C668: 0x1F4 (500)
    C670: 0x1388 (5000)
    C678: 0x0 (0)
    C680: 0x0 (0)
    C688: 0x0 (0)
    C690: 0x0 (0)
    C698: 0x0 (0)
    C6A0: 0x0 (0)
    C6A8: 0x0 (0)
    C6B0: 0x0 (0)
    C6B8: 0x0 (0)
    C6C0: 0x0 (0)
    C6C8: 0x0 (0)
    C6D0: 0x0 (0)
    C6D8: 0x0 (0)
    C6E0: 0x0 (0)
    C6E8: 0x0 (0)
    C6F0: 0x0 (0)
    C6F8: 0x0 (0)
    C700: 0x0 (0)
    C708: 0x0 (0)
    C710: 0x57575757 (1465341783)
    C718: 0x57575757 (1465341783)
    C720: 0x57575757 (1465341783)
    C728: 0x57575757 (1465341783)
    C730: 0x57575757 (1465341783)
    C738: 0x57575757 (1465341783)
    C740: 0x57575757 (1465341783)
    C748: 0x57575757 (1465341783)
    C750: 0x57575757 (1465341783)
    C758: 0x57575757 (1465341783)
    C760: 0x57575757 (1465341783)
    C768: 0x57575757 (1465341783)
    C770: 0x57575757 (1465341783)
    C778: 0x57575757 (1465341783)
    C780: 0x0 (0)
    C788: 0x0 (0)
    C790: 0x1 (1)
    C798: 0x0 (0)
    C7A0: 0x0 (0)
    C7A8: 0x0 (0)
    C7B0: 0x0 (0)
    C7B8: 0x0 (0)
    C7C0: 0x1 (1)
    C7C8: 0x0 (0)
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03020002 I0
PROGRESS CODE: V03020003 I0
PROGRESS CODE: V03021001 I0
PROGRESS CODE: V03040003 I0
PROGRESS CODE: V03040002 I0
PROGRESS CODE: V03040003 I0
PROGRESS CODE: V03040002 I0
PROGRESS CODE: V03040003 I0
PROGRESS CODE: V03040002 I0
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 Ampere Altra Developer Platform                                                
 Ampere(R) Altra(R) Max Processor                    2.60 GHz                   
 2.04.100.10 Build 20230418 ATF 2.06                 65281 MB RAM

    TLDR; Still only able to startup with my DIMM in MC[0] or MC[1]

    I also provide a little printscreen from the bios also confirming - found & failed for the other dimms.



    BR
    David Robertsson

    0 likes
  • WT

    FWIW we bought 6 Corsair 16GB ECC DDR4-3200MT/s DIIMMs for our Altra and they didn't work (I don't remember the message nor the exact model). We had to pick some DIMMs from other servers to get something working. If you have a server around with some DDR4 memory, I suggest you try to swap the DIMMs to see if it's getting better.

    It's not uncommon to see memory incompatibilities on servers, and even the servers from which I picked the RAM for our Altra didn't accept most of the other ones I tried to give them in exchange. Sometimes the voltage requirements are out of spec, usually DRAM sticks marked "XMP compatible" advertise values that server boards refuse to use, and timings can also cause difficulties.

    It might be possible that your only working DRAM is just at the edge of tolerance and that it properly finishes the training phase and that it's just pure luck. So really, try to steal DRAMs around from various machines.

    0 likes
  • DR

    @Willy Tarreau Well, connecting them seperately on MC[0] or MC[1] works absolutely fine.
    Sounds very weird, that none will work on MC[2|4|5|7] because of a spec problem.. A spec problem for a DIMM listed in the AVL.

    0 likes
  • WT

    Yeah that definitely sounds weird. But if you find other (read *different*) DIMMs that produce the exact same totally strange behavior, you could likely conclude that the DIMMs are not at fault and that maybe the CPU module is (after all, who know, maybe for whatever reason there is a bent pint or a weak solder joint somewhere, or it took a static discharge).

    0 likes
  • DR

    @Willy Tarreau and @Anson Thank you both for all the input and help!

    As it seems, the CPU hasnt been mounted correctly on my rigg. 
    As Im missing a correct torque tool - I did some tickling of the dragons tail just to see if I could get some different results. As of now, 5 of my total 6 DIMMS is loading without error giving me for now a total of 256gb.

    I think I put this issue on pause, while Im trying to acquire the correct tools for the job and post my final results after that is done.

    Perhaps send along a 1.5Nm torque tool for future customer deliveries. They seem to be more cheap then easy to find!

    Best regards
    David Robertsson

    0 likes
  • A

    Hi David and Willy,

      Thanks for your help!

    @David,

      If those screws had been tighten properly, maybe you can try to use the old one for your system.

    M386AAG40AM3-CWE

    Please pay attention to your system temperature and cooling conditions, because these memory are monsters in terms of performance and power consumption.

    BR

    Anson

  • DR

    @Anson Thank you for the 100% support!
    and again thanks to @Willy Tarreau for chipping in as well.

    Hopefully this thread will be helpful if others experience similar issues in the future

    DRAM populated DIMMs:
  SK0 MC0 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC1 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC2 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC4 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC5 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    
  SK0 MC6 S0: RDIMM[ce:80] 64GB 3200 ECC 2R x4 RCD[32:86] M393A8G40AB2-CWE    

DRAM memory regions:
  Node[0] Region[0]: 0x000080000000 - 0x0000ffffffff 
  Node[0] Region[1]: 0x080000000000 - 0x08007fffffff 
  Node[0] Region[2]: 0x080100000000 - 0x085fffffffff 
DRAM: 384GB DDR4 3200 SYMBOL ECC


    Everything seems to be 100% on track now.

    I'm super pleased with the support and service recieved - at the same time I want to send some feedback here.

    I didnt pay much attention to it from the start, but now when I have a working system I noticed a couple of things.

    The CPU was incorrectly mounted/tightened .
    1. At first I thought it was bad thermal paste on cpu cooler - But I now realize that the CPU must have pushed down so hard that the original termal paste didnt get any surface contact with the CPU.
    2. Which has now also proved to be the cause of me having the initial trouble of getting the RAM to function.


    Suggestion;
    1. When mounting the CPU before sending - double check the torque.
    2. Or just send it (for me that would have been just fine as well)- but also send along a tool with the correct spec for the customer to double check the torque of mounting and also add that to the instructions as; check before startup.


    And perhaps, put the wiki on github or make it otherwise available for update suggestions. 
    The link on this page is broken https://www.ipi.wiki/pages/aadk-docs?page=MemorySupportAVL.html to the AVL list. 
    - I found the source to the AVL but had no way of getting back to you easily with a pull request for update.

    I could also help append the list OS installation guide with an article on how to install FreeBSD.

    Also the information on this page is inaccurate
    https://www.ipi.wiki/pages/aadk-docs?page=QuickStartGuide.html

    Im not sure what the correct approach here is, but the manual instructed me to install the cpu fan to the connector marked FAN_0, what everything seems either the instruction is wrong or the solder mask is. When connected to FAN_1 everything seems to work. The fan does ramp up if the CPU temp goes up.

    Im certain that you would benefit of making the wiki available for edit suggestions.

    Best regards
    David Robertsson

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