Hi David, We got something update for the freeBSD I2C problem. Kernel community lately committed a patch from Ampere about designware i2c timeout issue. https://git.kernel.or...
Hi David, We got something update for the freeBSD I2C problem. Kernel community lately committed a patch from Ampere about designware i2c timeout issue. https://git.kernel.or...
Hi David, I am so sorry for late reply and we saw the same result from our testing. We are working on it, I will let you know if any update. Thanks BR Anson
Hi David and Willy, Thanks for your help! @David, If those screws had been tighten properly, maybe you can try to use the old one for your system. M386AAG40AM3-CWE Please pay att...
Hi Jacob, The chances of 5 out of 6 DIMMs being bad are too low. So I hope you can help me do the following things. First, use a torque screwdriver to tighten the CPU screw cover in the order 1-...
Hi David, If the screwdriver torque is not right, the system may not be able to boot up or lose memory...For example, install 16GB x6 RAM, but you can only get 16GB or 32GB or 64GB.Because the C...
Hi David, I took a phto to explaine the location of those 9 screws: https://drive.google.com/file/d/1guZ8ATf-eafK5JAGq1PGR5zyUc10a5Qv/view?usp=drive_link Let me check your purchase record...
Hi David, Thanks for your help and information. I'm guessing one of the DIMMs may be damaged or a compibility problem.Do you see any console log after "ERROR initialization faliure. Enter safemode...
Hi David, Could you help me open these two links to check the memory installation and the serial UART console port for debug messages: 1. Memory installation guide: https://www.ipi.wiki/pa...
Hi Lihong, Could you please email me and I will help you to contact with the expert for your requirments. BR Anson anson.ruan@adlinkteck.com
Hi Lihong, Could you please email me and I will help you to contact with the expert for your requirments. BR Anson anson.ruan@adlinkteck.com
Hi Philipp, Could you please share me your email address? Or you can email me directly. anson.ruan@adlinktech.com I will provide you more detail information about this question, thanks! ...
Hi Derek, Can you send me an email, I will ask an expert to provide you the proper configuration to fix the issue. Email address: anson.ruan@adlinktech.com Thanks
Hi Michael Shih-Lung Chien, Sorry for your inconvenience. We will contact you by email asap. Thanks BR Anson
Hi Sam, Sorry for your inconvenience. We will contact you by email asap. Thanks BR Anson
Hi JUD, Thanks for sharing, I will reply you ASAP, thanks. BR Anson
Hi Sir, It's good to receive from you, could you please share me your loacation and email address to me ? anson.ruan@adlinktech.com Thanks BR Anson
Hi Anthony. Could you please share us your business model? I will also check with our engineer for more information. I think below info might helpful to take troubleshoot the issue o...
Hi JUD, Could you please share me what product you are using, it would be very helpfull to solve your problem, thanks! BR Anson
Hi Steve, We are currently doing related tests for Kirkstione we now have Hardnott yocto image, you can download it on our IPI-WIKI. Thanks ...
Hi Diabate, It's nice to meet you in the air, I have a few questions that I would like to ask you to answer, this will improve ...