Hi Jiaheng,   Sorry for USB4, 5 and USB6, 7 aren't supported on the COM-HPC-ALT（Ampere Altra) and only USB0, 1 and USB2, 3 on the rear are workable, cause the carrier are desinged as maxnimu...

Hi Rebecca,   As the current FAN_0 does not have a PWM signal due to an optional BOM on the module board, and only the module's BFAN_1 is activated in previous. The new BOM will activate bo...

Hi Ian, Rebecca,   As the current FAN_0 does not have a PWM signal due to an optional BOM on the module board, and only the module's BFAN_1 is activated in previous. The new BOM will activa...

I connected the 9-pin Header to the Front panel of my chassis. But when I connected the usb device to the port, It has 5V power, but no usb signal. Cannot see the device in system. How to make USB4...

Hi，i want to know how to flash ubuntu 22.04 into ippi smarc 1200, anyone can help me?thanks!

found the schematics on your windows image download page. Odd place to locate it.

Hello, Where is the pinout for the FRONT PANEL connector of the BASE carrier board for Express Type 6 com 3.1 please  [used for carrying the RLP Express board]. I have a case but  Thank...

Dear @Jiaheng Wang, Yes. The driver works seamlessly with the Ampere Altra Dev Kit. For now, the driver has not been published publicly. Once, the ASPEED is released the public release you will get...

https://www.jeffgeerling.com/blog/2023/ampere-altra-max-windows-gpus-and-gaming It seems that someone have successfully installed the driver for Windows 11 arm, and it can let the screen resolutio...

Hi Derek,   Can you send me an email, I will ask an expert to provide you the proper configuration to fix the issue. Email address: anson.ruan@adlinktech.com Thanks

Hi Sir,   there's also a P_2V5_BMC_AUX sensor reports critical and only on 0.02V, Is this normal? for this symptom, it is related to the BOM, therefore, please help to provide the seri...

When you bifuricate for example root complex 1 (the top x16 slot) in 4x4x4x4, it is not possible to set it to GEN4 speeds, only the first 4 lanes will get the GEN4 speeds, the others will default t...

The first slot is root complex #1, so set this to 4x4x4x4.

Hi Sir,   First is there's no CPU temperature sensor, and the BMC_FAN_1 Speed is a fixed value which doesn't change. it is limitation by current BMC FW, we will improve it in later BMC vers...

After some investigation on the schematic. I find that the P_2V5_BMC_AUX signal did not connect to any BMC ADC pin. I measured the voltage of P_+2V5_BMC_AUX pin on  the board, it does have 2.5...

Hi James,  I think the manuals of module and carrier might clarify this for you  Module > https://www.adlinktech.com/Products/Computer_on_Modules/COM-HPC-Server-Module/COM-HPC-ALT?la...

It came to our attention that the LAN speed on the I-Pi SMARC Elkhart lake is not up to expectation  Our apologies for that! Good news, it takes 2 minutes to fix this, as it is a simple BIOS...

Recently I received my ampere altra dev kit, And After my setup , There're some strange issues,  First is there's no CPU temperature sensor, and the BMC_FAN_1 Speed is a fixed value which doe...

same as mine, still not know the reason

Hi, I was trying to set one of the pcie x16 to 4x4x4x4 to add another 4 m.2 drives using an adapter card.  I know the setting should under Device Manager -> Platform Manager -> PCIe Roo...